Action List / Case #481

Re: Customer statement attached for Jon Whitehall

Hi Helen, This invoice should have been cancelled, as I paid £357.60 against quote 10291. I should have been credited £…

Open·Normal·Unassigned·Waiting on: customer·Review: Fri 19 Jun 11:25
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Related Context
Company 1Contact 1Invoice 3Job 3Quote 3Site 1
ContactMAILCOW

Jon Whitehall <[email protected]>

Jon Whitehall (C1256)

Exact from_email match

Seen on emails: 103558

112Open
CompanySYNCHROTEAM

Customer 6087869

Curated inbound_contact_companies sender match to customer

Seen on emails: 103558

QuoteSYNCHROTEAM

Quote 10291

Jon Whitehall (C1256) · cancelled

primary body contained quote reference 10291

Seen on emails: 103558

JobSYNCHROTEAM

Job 57218

Jon Whitehall (C1256) · Stoke Lodge

customer context matched, site context matched, job contact email matched sender

Seen on emails: 103558

JobSYNCHROTEAM

Job 62167

Jon Whitehall (C1256) · Stoke Lodge

customer context matched, site context matched, job contact email matched sender

Seen on emails: 103558

JobSYNCHROTEAM

Job 62874

Jon Whitehall (C1256) · Stoke Lodge

customer context matched, site context matched, job contact email matched sender

Seen on emails: 103558

SiteSYNCHROTEAM

Stoke Lodge

Exact site contactEmail match

Seen on emails: 103558

QuoteSYNCHROTEAM

Quote 5717

Jon Whitehall (C1256) · accepted

inferred from sender-linked customer/site context

Seen on emails: 103558

InvoiceSYNCHROTEAM

Invoice 30860

Jon Whitehall (C1256) · paid

inferred from sender-linked customer/site context

Seen on emails: 103558

InvoiceSYNCHROTEAM

Invoice 30920

Jon Whitehall (C1256) · sent

inferred from sender-linked customer/site context

Seen on emails: 103558

InvoiceSYNCHROTEAM

Invoice 32988

Jon Whitehall (C1256) · sent

inferred from sender-linked customer/site context

Seen on emails: 103558

QuoteSYNCHROTEAM

Quote 10705

Jon Whitehall (C1256) · accepted

inferred from sender-linked customer/site context

Seen on emails: 103558

Linked Emails

Re: Customer statement attached for Jon Whitehall

JONATHAN WHITEHALL <[email protected]> · 2026-06-15 07:35

Hi Helen, This invoice should have been cancelled, as I paid £357.60 against quote 10291. I should have been credited £…

Timeline
11:25Email LinkedLinked email #103558.
System
11:25CreatedAction Case created from email #103558.
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Status

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Context
Opened
2026-06-15 11:25
Action type
quote_chase
Source
email #103558
Created from email
Last activity
2026-06-15 07:35
Closed
Open
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