Action List / Case #416

RE: Routine 2 man service of 2 x stations at HS Marston WV10 6QJ

Hi Esther Can you pencil that in please and I will confirm as soon as the customer gets back to me. Kind regards Sheena…

Open·Normal·Unassigned·Waiting on: customer·Review: Mon 15 Jun 10:55
Recommendation
Recommendation - OPEN

No recommendation yet.

Reason: No reason recorded yet.

Related Context
Company 1Contact 1Invoice 3Job 4Quote 7Site 1
ContactMAILCOW

Sheena <[email protected]>

Direct Pumps and Tanks Service Ltd

Exact from_email match

Seen on emails: 101128, 102129, 102605, 102812, 106074, 109010

112Open
CompanySYNCHROTEAM

Customer 3842402

Curated inbound_contact_companies sender match to customer

Seen on emails: 101128, 102129, 102605, 102812, 106074, 109010

95Open
JobSYNCHROTEAM

Job 72350

Direct Pumps and Tanks Service Ltd · 6 Salmons Wood

customer context matched, site context matched, job contact email matched sender

Seen on emails: 101128, 102129

80Open
JobSYNCHROTEAM

Job 72470

Direct Pumps and Tanks Service Ltd · Well Cottage

customer context matched, site context matched, job contact email matched sender

Seen on emails: 101128, 102129, 102605, 102812, 106074, 109010

80Open
SiteSYNCHROTEAM

Beacon Wood House

Exact site contactEmail match

Seen on emails: 101128, 102129, 102605, 102812, 106074, 109010

80Open
InvoiceSYNCHROTEAM

Invoice 37915

Direct Pumps and Tanks Service Ltd · sent

inferred from sender-linked customer/site context

Seen on emails: 101128, 102129, 102605, 102812, 106074, 109010

60Open
InvoiceSYNCHROTEAM

Invoice 37948

Direct Pumps and Tanks Service Ltd · sent

inferred from sender-linked customer/site context

Seen on emails: 101128, 102129, 102605, 102812, 106074, 109010

60Open
InvoiceSYNCHROTEAM

Invoice 37949

Direct Pumps and Tanks Service Ltd · sent

inferred from sender-linked customer/site context

Seen on emails: 101128, 102129, 102605, 102812, 106074, 109010

60Open
JobSYNCHROTEAM

Job 73305

Direct Pumps and Tanks Service Ltd · Kimber Cottage

customer context matched

Seen on emails: 101128, 102129, 102605, 102812, 106074, 109010

56Open
JobSYNCHROTEAM

Job 73414

Direct Pumps and Tanks Service Ltd · Wincroft

customer context matched

Seen on emails: 102605, 102812, 106074, 109010

56Open
QuoteSYNCHROTEAM

Quote 12413

Direct Pumps and Tanks Service Ltd · sent

inferred from sender-linked customer/site context

Seen on emails: 101128, 102129

52Open
QuoteSYNCHROTEAM

Quote 12414

Direct Pumps and Tanks Service Ltd · cancelled

inferred from sender-linked customer/site context

Seen on emails: 101128, 102129

52Open
QuoteSYNCHROTEAM

Quote 12415

Direct Pumps and Tanks Service Ltd · sent

inferred from sender-linked customer/site context

Seen on emails: 101128, 102129, 102605, 102812, 106074

52Open
QuoteSYNCHROTEAM

Quote 12511

Direct Pumps and Tanks Service Ltd · sent

inferred from sender-linked customer/site context

Seen on emails: 102605, 102812, 106074

52Open
QuoteSYNCHROTEAM

Quote 12512

Direct Pumps and Tanks Service Ltd · sent

inferred from sender-linked customer/site context

Seen on emails: 102605, 102812, 106074, 109010

52Open
QuoteSYNCHROTEAM

Quote 12987

Direct Pumps and Tanks Service Ltd · sent

inferred from sender-linked customer/site context

Seen on emails: 109010

52Open
QuoteSYNCHROTEAM

Quote 12988

Direct Pumps and Tanks Service Ltd · sent

inferred from sender-linked customer/site context

Seen on emails: 109010

52Open
Linked Emails

Service to single pump station, 610mm x 1m pump station at BA15 1BH.

Office <[email protected]> · 2026-06-22 11:57

Good morning, Can you please advise the cost to service 1 x Single pump station at 4 Woolley Close, Bradford on Avon, B…

View Email

RE: 2 man service WS8 6LH

Office <[email protected]> · 2026-06-17 14:58

Hi, All Please see attached amended PO 7838. Thank you, Kind Regards, Ruth Warrington – Service Co-ordinator Direct Pum…

View Email

RE: Routine 2 man service of 2 x stations at HS Marston WV10 6QJ

Office <[email protected]> · 2026-06-12 11:49

Hi Sophie Thank you, providing I have the information at least a couple of weeks prior to attendance that will be great…

View Email

RE: Routine 2 man service of 2 x stations at HS Marston WV10 6QJ

Office <[email protected]> · 2026-06-12 09:45

Hi Can I have a response to the below please . Many thanks Sheena Challoner – Service Co-ordinator Direct Pumps and Tan…

View Email

RE: Routine 2 man service of 2 x stations at HS Marston WV10 6QJ

Office <[email protected]> · 2026-06-11 13:51

Hi Esther Can I book this please – PO attached. Customer is asking for names and nationalities of the engineers please.…

View Email

RE: Routine 2 man service of 2 x stations at HS Marston WV10 6QJ

Office <[email protected]> · 2026-06-10 13:44

Hi Esther Can you pencil that in please and I will confirm as soon as the customer gets back to me. Kind regards Sheena…

View Email
Timeline
13:58–Email Linked→Linked email #109010.
System
15:58–Email Linked→Linked email #106074.
System
13:46–Email Linked→Linked email #102812.
System
13:40–Email Linked→Linked email #102605.
System
17:10–Email Linked→Linked email #102129.
System
10:55–Email Linked→Linked email #101128.
System
10:55–Created→Action Case created from email #101128.
System
Case Assistant

Read-only case assistant. It stays within this Action Case, uses linked evidence and reviewed context, and cannot change records or send anything.

No case chat yet. Ask about next steps, missing evidence, or what the linked emails actually support.
Quick Controls

Status

Priority

Context
Opened
2026-06-11 10:55
Action type
general
Source
email #101128
Created from email
101128
Last activity
2026-06-22 11:57
Closed
Open
Close Case